AA Promise

AA Dealer Promise

Since being established in 2008, Fox Motor Company has made a strong commitment to customer satisfaction and service quality. So it made sense for us to sign up to AA's 10-point Dealer Promise. It's basically the AA's 10 Commandments of Gold Standard customer service - and we've been committed to the high standards of the Dealer Promise scheme since 2016.

This Dealer has signed up to our Dealer Promise, this means you can trust this Dealer to deliver the following:

  • Provide a minimum of 6 months MOT on all vehicles

  • Offer a road test to ensure the vehicle meets your requirements

  • Hand over all essential documents including V5 registration document, MOT certificate and any available service records

  • Provide a free history check on every vehicle

  • Welcome any vehicle inspection by us or any other independent third party, prior to purchase

  • Professionally prepare and hand over the vehicle in a good condition

  • Be audited by us once a year to ensure compliance with this Dealer Promise

  • Enable you to escalate issues to us and we will mediate between you and the Dealer

  • The Dealer will honour their obligations under the Consumer Rights Act 2015 to protect your purchase

  • All vehicles come with 12 months free breakdown cover, make sure you get covered

AA Vehicle Inspections are provided by Automobile Association Developments Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England number 1878835.